Operational support for companies

Source in China. Bring structure to sales.

Looking to source products in China or structure sales in Germany? IBS-Saxony supports projects with requirements, native Chinese-language communication, offer comparisons and repeatable sales workflows. Scope and responsibilities are agreed for each engagement.

Illustrative image: product samples and offer documents at a sourcing desk with port logistics in the background
Illustrative image: product samples, offer coordination and logistics.
Sourcing

Sourcing: from requirements to a sound comparison

A useful decision starts with the same specification for every product and supplier enquiry. We document responses and open questions so offers can be compared.

01

Define requirements

We organize product, variants, quantity, quality criteria, delivery window and required evidence in a written specification.

02

Research and coordinate suppliers

We research suitable suppliers for the case and clarify specifications, minimum orders, variants and availability through native Chinese-language communication.

03

Compare offers and total costs

We compare like specifications and separate goods, samples, freight, duties, inspections, payment and delivery terms. Unclear costs remain visible.

04

Coordinate samples and orders

When agreed, we help coordinate sample questions, deviations and order documents. The client decides on samples and orders.

Sales

Sales: from target customer to traceable order

We focus sales operations on suitable customers and dealers in Germany. Product information, terms and responsibilities provide the basis for each step.

01

Target customers and dealers

We define suitable customer groups, selection criteria and permitted contact routes before outreach or offers are prepared.

02

Offer to complaint

We organize product and variant data, terms, offers, follow-up, orders, delivery and complaints into a clear workflow.

03

CRM and indicators

A lean CRM structure records only necessary case data. A few indicators distinguish conversations, offers, paid orders, fulfilled deliveries and repeat orders.

Approach

How a limited project starts

The starting point is your specific product or sales bottleneck. Before further work, we agree on the deliverable, client input and cost range.

01

Define the task

We record the target product or sales problem, market, desired result and responsibilities.

02

Agree the scope

Research routes, comparison criteria, services, third-party costs and decision points are agreed for the engagement.

03

Review the result

We document responses, outstanding evidence and next steps. You decide on any order or further sales work on that basis.

Boundaries

Professional responsibilities stay clear

IBS-Saxony provides operational research, communication and workflow support. Product compliance, customs, tax, legal matters, laboratory tests and qualified audits may require separate evidence or appropriate specialists. A researched supplier is not yet a verified manufacturer; sales and savings are not guaranteed.

Frequently asked questions

Which market do you organize sales for?

The focus is selling in Germany. Other target markets are agreed only case by case.

Do you place the goods order?

We can coordinate sample and order documents when agreed. Buyer, importer and payment roles, as well as each specific order, must be clarified in advance.

Do you verify manufacturers or product compliance?

Research and communication are neither a factory audit nor proof of compliance. Required specialist checks need suitable evidence and, where appropriate, external experts.

How does the work begin?

In a free initial call, we discuss the product or sales bottleneck, desired result and possible scope. Paid work starts only after a cost range has been agreed.

Next step

Start sourcing or sales work with one clear step

Describe your product or sales bottleneck in a free initial call. We clarify which operational support and next step fit your case.

Free initial call